FAQ

When will my item be dispatched?

PLEASE NOTE UK POST IS TAKING UP TO 2 WEEKS TO ARRIVE, IF YOU CAN PLEASE WAIT UNTIL AFTER THIS TIME (FROM YOUR DISPATCH DATE) TO CONTACT US ABOUT MISSING ORDERS.

WE ARE A REALLY SMALL TEAM SO PLEASE BE PATIENT WITH US GETTING BACK TO YOU, WE AIM TO RESPOND TO EMAILS WITHIN 48 HOURS.

IF YOU HAVE ORDERED SOMETHING THAT IS LISTED AS PRE-ORDER ALONG WITH OTHER ITEMS, THOSE ITEMS WILL NOT BE SENT UNTIL THE PRE-ORDER PRODUCT IS READY.

We send all UK items 2nd Class Royal Mail, and international items, International Standard Royal Mail. Custom orders take longer, timings are set out in the individual listings. You will receive a notification once your order has shipped, check your spam as they often end up there.

 Can I return an Item?

Please contact me if you would like to return an item. All products must be returned in their unopened original packaging in a resale-able condition. Custom orders and made to order items cannot be returned.