We're currently looking for new team members to join our fast growing company. We have vacancies for full and part-time staff in our fulfilment team, you'll be making kits, helping out with the post and packing orders. It's a physical job so you need to be able to be on your feet for long periods of time and move sometimes heavy boxes. For more info see the job description below and email us info@cottonclara.com to apply, including a CV and cover letter.
Job Title: Fulfilment Team Member
Location: Cotton Clara Studio, Loughborough
Hours: Full & Part-time (Office hours 9-5pm)
Pay: £12.21/hr
Contract Type:
Reports to: Fulfilment Manager
About Us:
Cotton Clara is the home of creative and colourful craft — a vibrant, homegrown brand offering unique, stylish products made in the UK. Founded by our CEO during maternity leave, we’ve grown from a home start-up into a thriving business with big ambitions. Based in a beautiful, light-filled former textile factory in Loughborough, our mission is to show everyone how easy and uplifting it is to be creative, and provide the ideas, tools and community to enable everyone to get crafty - because we truly believe it’s good for the soul.
About the Role:Â
As a Fulfilment Team Member, you'll be at the heart of our operations, ensuring every customer receives their order with the quality and care that Cotton Clara is known for. Whether you're assembling kits, picking and packing orders, or managing inventory, you'll play a vital role in delivering a brilliant experience to our customers every time.
What You’ll Do:
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Assemble Products: Assemble our unique kits and components with precision
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Order Fulfilment: Pick, pack, and ship customer orders efficiently and accurately.
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Inventory Management: Receive, log and unpack deliveries, assist with stock-takes, and ensure our inventory is organised.
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Studio Maintenance: Help maintain a clean and inspiring workspace, contributing to daily opening and closing routines.Â
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Administration: Assist with managing customer ecommerce accounts and complete other administrative tasks as needed.
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Team Collaboration: Work alongside a supportive team, always ready to lend a hand and ask for help when needed. Uphold company values and contribute to a positive workplace.
What We’re Looking For:
Skills and Competencies
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Attention to Detail: Perform tasks with accuracy.
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Organisation: Manage multiple tasks efficiently.
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Communication: Clear verbal and written communication skills.
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Teamwork: Work effectively within a team.
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Problem-Solving: Proactively identify and resolve issues.
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Following Procedures: Consistently follow established guidelines.
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Seeking Help: Ask for help or clarification when needed.
Personal Attributes
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Reliable, positive, adaptable, and proactive with a strong work ethic.
Physical Requirements
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Mobility to move around the studio, ability to lift items up to 20 kg, and dexterity to handle small components.
Desirable Experience
- Experience in a fulfilment, logistics, or production role.
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